I just wanted to tell them how wonderful it was to work with them over the past week of being on call. They were all so kind, thorough, and patient on the phone and it makes the experience of being on call that much better. I wish them all happy holidays and best in 2022.
- R.O.

Public Health Sudbury and District

Please extend my appreciation to Operators #5018 & #5003 for their handing of a tip for a Murder suspect yesterday. The suspect was found last night at the location provided and apprehended by law enforcement after a short foot pursuit. The fugitive had been evading law enforcement since September 2020. Both operators did a great job in obtaining very specific details of where he was going to be that assisted detectives as well as encouraging the tipster to call back with more information. The operator acted on the update by calling it out to law enforcement which was absolutely the right way to handle this type of tip.

- K.B.

The dedication and professionalism of your staff greatly assisted our Customer Service Department personnel. We could not have done our job as well without you.
- T.H.

Union Gas (North Bay)

We recommend Northern Communications for dependable and efficient service. Thanks to the staff! Keep up the good work!
- S.W.

President, Memorial Society of Northern Ontario

Your company is doing a great job, it is a pleasure to work with you.
- T.B.

Simcoe Message Centre Inc.

Northern Communications has always responded with efficiency and effectiveness for all our service needs. The staff has always been polite and efficient when communicating with the Rainbow Staff.
- R.S.

Mgr. of Plant, Rainbow District School Board

Congratulations to this year’s winners of the Award of Excellence! The Award of excellence program is designed to evaluate the caller first in every aspect of the call. By winning this prestigious award you are demonstrating your commitment to customer service excellence and bettering our industry. Congratulations!
- G.B.

President, CAM-X

The Award of Excellence program offers the industry the kind of quality testing and benchmarking that is essential to help establish the kind of service levels that are being demanded by our customers.
- M.S.

President, CAM-X

I would encourage anyone who is interested in divesting themselves from short notice scheduling to consider a process like the one we have established with Northern Communications. Their managers have been more than accommodating and are quick to answer any concerns that we have.
- M.M.

EMS Operations Mgr, Manitoulin-Sudbury DSSAB

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